Help

Find a room, choose the date, time, activity and number of people, and check the price before you book. Depending on the space, you can confirm straight away or send a request to the studio.

To rehearse, create a choreography, prepare an audition, teach a class, run a workshop or record content, among other uses. Check which activities each room allows and select the one you are going to do.

As long as the studio allows that activity and your booking matches the intended use and number of people. Booking a room does not automatically include ticket sales or promotion of the event.

Because the price, capacity and conditions can vary. A solo session, a commercial shoot and a workshop can have different rates.

An instant booking is confirmed when you correctly complete the booking and payment. A request needs the studio to accept it: sending one does not mean the room is already confirmed.

The studio has up to 12 hours to respond, although the request can expire sooner if the session is coming up. Check its status before you travel.

Check that it shows as confirmed in your account. A pending request or a bank transaction, on their own, do not confirm the booking.

Whatever the listing says: the space, equipment and included services. Check the features and the rules before you pay. Not every studio offers the same things.

Follow the access instructions provided for your booking. If you have not received them, or you have questions, contact the studio before the session.

Check with the studio first. The change can affect the price, the capacity or permission to use the space. Do not treat it as approved without confirmation.

Yes, unless the studio expressly says otherwise. Book enough time to set up the space and leave it tidy before you finish.

Arriving late does not automatically extend the booking. If you need to extend it, ask about availability and confirm the cost before you keep using the room.

Yes, from Messages in your account. Keep bookings and payments on STUDEO: your phone stays private and the booking stays protected. If a message looks like it shares a contact or moves payment off STUDEO, we'll flag it before it is sent.

Yes. Your account has a calendar link: confirmed bookings appear in your phone's calendar automatically, and cancelled ones disappear. For Outlook or another app, add the link as a subscribed calendar. It works for both artists and studios.

Yes. Save the spaces you love and find them in Favourites whenever you're ready to book. You can also save classes from the Open Class Finder or a class page; they stay there until the date has passed.

From this page, under Report an issue, choose the booking and tell us what happened: for example, the studio cancelled, equipment was missing, the session started late, or there's an issue with a payment or refund. You can attach files.

We'll email you a confirmation and let you know when there's an update. Submitting a report does not automatically approve a refund or charge. You can follow its status in Account settings → Help.